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General Secretariat

Protecting Children and Uniting Families Across Borders for 98 years

Global Network

The General Secretariat

The ISS General Secretariat has been based in Geneva, Switzerland, since 1924. It is a legal entity recognized under Swiss law.
Its Secretary General is currently Mr. Jean Ayoub, a senior executive in International and Humanitarian Affairs. Read more

The ISS Network

The ISS network is composed of 120 members (including members ad interim) in more than 120 countries and a General Secretariat.

  • Members are either not-for-profit organizations, legally independent or governmental entities considered fully fledged members of ISS. They have signed a special agreement with the General Secretariat aiming for the implementation of one or more activities of the organisation.
  • Members ad interim (a.i. or former Correspondents) are either not-for-profit organizations, legally independent or governmental entities linked to ISS by a general agreement aiming for the implementation of one or more activities of the organisation. These members commit themselves to respect the ISS methodology and principles.
  • Contacts are either not-for-profit, private organisations or individuals acting as a reference point on intercountry casework issues for the ISS network in a country.

ISS Members

Europe

BELGIUM (Member)

Service d’Action Sociale Bruxellois
Rue du Champs de Mars 5
1050 Bruxelles
Belgium

  • Tel.: +32 2 274 15 51; +32 2 649 99 58
  • Fax: +32 2 274 15 58
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.sireas.be

BULGARIA (Member)

International Social Service Bulgaria
(ISS Bulgaria)
5 Dondukov Blvd.
Entrance B (III), floor 4, apartement 14
1000 Sofia
Bulgaria

  • Tel: (+359) 2 988 86 24
  • Fax: (+359) 2 983 39 34
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss-bg.org

CZECH REPUBLIC (Member)

Úřad pro mezinárodněprávní ochranu dětí (Office for International Legal Protection of Children)
Šilingrovo námĕstí 3/4
602 00 Brno
Czech Republic

  • Tel: (+420) 542 215 522
  • Fax: (+420) 542 212 836
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website : www.umpod.cz

FRANCE (Member)

Droit d’Enfance – SSI France
76 Avenue Pierre Brossolette
92240 Malakoff
France

  • Tel : +33 1 83 01 00 74
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.droitdenfance.org

GERMANY (Member ISD)

Deutscher Verein für öffentliche und private Fürsorge
Internationaler Sozialdienst
Michaelkirchstr. 17/18
D-10179 Berlin
Germany

  • Tel : (+49-30) 6 2980-403
  • Fax: (+49-30) 6 2980-450
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issger.de

GERMANY (Member fif e.V.)

For search of origins and adoptions, please contact

Familie international frankfurt e.V.
Monisstr.4
D-60320 Frankfurt am Main
Germany

  • Tel.: (+49-69) 95 63 64 31
  • Fax: (+49-69) 95 63 64 33
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.fif-ev.de

GREECE (Member)

International Social Service Hellenic Branch
24, Derigny Str. (2nd floor)
Athens 104 34
Greece

  • Tel: (+30 210) 36 36 191 or 36 17 7 10
  • Fax : (+30 210) 36 12 433
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: https://iss-greece.gr/

HUNGARY (Member)

Család, Gyermek, Ifjúság Közhasznú Egyesület – CSAGYI
(Family Child Youth Association)

Mailing Address:
Kun utca 12., 3. em., 27. a.
1081 Budapest
Hungary

Physical address:
Bécsi út 3-5,
1023 Budapest
Hungary

IRELAND (Member)

Tusla – Child and Family Agency

Sir Patrick Dun’s Hospital,

Grand Canal Street Lower

  • Tel.: (+353) 6477012 – (+353) 6477000
  • Website: www.tusla.ie
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

ITALY (Member)

D efence for Children International Italia (DCI Italia)
Piazza della Meridiana 2/27
16124 Genova
Italy

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Tel: (+39) 010 0899051
  • Website: www.defenceforchildren.it

LATVIA (Member)

Department of International Cooperation
Ministry of Justice of the Republic of Latvia

36, Brivibas blvd.
Riga LV-1536
Latvia

  • Tel.: +371 67036802
  • Fax: +371 67210823
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.tm.gov.lv

MALTA (Member)

F oundation for Social Welfare Services
FSWS Head Office – 212, TRIQ IL- KANUN,
Santa Venera, Malta

  • Tel.: (+356) 22 959 000
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.appogg.gov.mt

MOLDOVA (Member)

AVE Copiii (The Association for Child and Family Empowerment)
1 Constantin Stere str.
MD 2009 Chisinau
Republic of Moldova

  • Tel.: (+373) 22 23 25 82
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.avecopiii.md

NETHERLANDS (Member)

International Social Service, afd. Nederland
Kruisstraat 1
NL-5211 DT s’-Hertogenbosch
Netherlands

  • Tel: (+31) 88 126 49 99
  • Fax: (+31) 73 691 14 41
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issnetherlands.nl

PORTUGAL (Member)

Associação Portuguesa para
o Serviço Social Internacional (APPASSI)
Avenida Almirante Reis n° 133-6° Esq.
1150-015 Lisboa
Portugal

  • Tel.: (+351 21) 395 77 63 or 396 87 00
  • Fax :(+351 21) 396 87 00
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.appassi.org.pt

ROMANIA (Member)

Association “Generatie Tanara”
Str. Brazilor, nr.2
300274 Timisoara
Romania

  • Tel: (+40) 356 421133
  • Fax: (+40) 356 421132
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.generatietanara.ro

SERBIA (Member)

NGO Atina
Palmoticeva 16a,
11000 Belgrade
Serbia

  • Tel: +381 113 220030
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.atina.org.rs

SPAIN (Member a.i.)

Cruz Roja Española
Departamento de Intervención Social
Av. Reina Victoria 26 – 3ª
28003 Madrid
Spain

  • Tel.: (+34) 91 335 4449
  • Fax: (+34) 91 335 4560 / 4455 / 4500
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: https://www.cruzroja.es/

SWITZERLAND (Member)

International Social Service – Switzerland
PO Box 1469
9, rue du Valais
CH – 1211 Geneva 1
Switzerland

  • Tel.: (+41 22) 731 67 00
  • Fax : (+41 22) 731 67 65
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.ssi-suisse.org

Internationaler Sozialdienst – Schweiz
Büro Deutschschweiz
Hofwiesenstr. 3
CH – 8057 Zürich
Switzerland

  • Tel.: (+41 44) 366 44 77
  • Fax : (+41 44) 366 44 78
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Site Internet: www.ssi-schweiz.org

UNITED KINGDOM (Member)

Children and Families Across Borders (CFAB)
134/136 Buckingham Palace Road
London, SW1W 9SA
United Kingdom

  • Tel.: (+44-20) 7735 89 41
  • Fax: (+44-20) 3176 02 59
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.cfab.org.uk

Americas

CANADA (Member)

ISS-SSI Canada
1376 Bank Street – Suite 201
Ottawa, ON
K1H 7Y3
Canada

  • Tel: (+1 613) 733 99 38
  • Fax: (+1 613) 733 48 68
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issc-ssic.ca

UNITED STATES (Member)

International Social Service – USA
1120 North Charles Street
Suite 300
Baltimore, MD 21202
USA

  • Tel: +1 443 451 1211
  • Fax: +1 443 451 1211
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss-usa.org

VENEZUELA (Member)

Servicio Social Internacional
Comisión Venezolana

Postal address:
Apartado 51.211 Chacaito
1050 – A Caracas
Venezuela

Physical address:
Centro Comunal Catia
3ra. Av. de Propatria entre 4ta. Y 5ta. Calle,
Plaza Lisandro Alvarado, Caracas
Venezuela

  • Tel.: (+58-212) 870 47 95
  • Fax: (+58-212) 871 77 82
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Africa

CAPE VERDE (Member)

ACRIDES – Associação Crianças Desfavorecidas

Rua José Gonçalves Fazenda
Ilha de Santiago, Praia
Cape Verde

  • Tel: +238 261 14 54
  • Fax: +238 261 40 63
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.acrides.org.cv

KENYA (Member)

Child Welfare Society of Kenya (CWSK)
43982,
00100, Nairobi,
Kenya

  • Tel: (+254) 20 6003301 or (+254) 20 6006391
  • Fax: (+254) 20 6005854
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

MAURITIUS (Member)

(African Network for the Protection and Prevention of Children Against Abuse and Neglect)
De Caen, Forest Side,
Mauritius

  • Tel: (+230) 698 73 37
  • Fax: (+230) 698 73 37
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: http://www.actogether.mu/fr/trouver-une-ong/anppcan-african-network-for-the-protection-and-prevention-of-child-abuse-and-neglect

SOUTH AFRICA (Member)

Department of Social Development – ISS Desk

Postal Address:
Private Bag x901
Pretoria 0001
South Africa

Physical Address:
Room 721, 7th floor
HSRC Building, Pretorius Street
Pretoria
South Africa

  • Tel: (+27-12) 312 71 43
  • Fax: (+27-12) 323 37 33 or (+27 12) 312 73 92
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

West Africa (GS Regional Extension)

International Social Service – West Africa
(SSI-AO)

Postal address:
BP 16 603
Dakara, Fann 10 760
Senegal

Physical Address:
Rue MZ Mermoz 54, Villa 82,
Dakar
Senegal

  • Tel: (+221) 33 860 17 44
  • Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.ssiao.org

Asia & Oceania

AUSTRALIA (Member)

National Office

International Social Service Australia
National Office
Level 2, 313-315 Flinders Lane
Melbourne, VIC 3000
Australia

  • Tel.: (+613) 9614 8755
  • Fax: (+613) 9614 8766
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss.org.au

New South Wales Office

International Social Service Australia
New South Wales Office
Level 1, 518 Kent Street
Sydney NSW 2000
Australia

  • Tel: (+612) 9267 0300
  • Fax: (+612) 9267 3886
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss.org.au

BANGLADESH (Member)

Shobujer Ovijan Foundation (SOF)

House # 745,
Road # 08, Adabor,
Dhaka 1207
Bangladesh

  • Tel.: +8801726851785
  • Website: www.sof-bd.org
  • Contact: http://www.sof-bd.org/contact_us.html

HONG KONG (Member)

International Social Service Hing Kong

6/F, Southorn Centre,
130, Hennessy Road
Wanchai, Hong Kong

  • Tel.: (+852) 2 834 68 63
  • Fax: (+852) 2 834 76 27
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.isshk.org

Cross-boundary and Intercountry Casework Service
ISS Hong Kong Branch
2/F, North District Community Centre
2 Lung Wan Street
Sheung Shui
New Territories, Hong Kong

  • Tel: (+852) 2353 6119
  • Fax: (+852) 2671 7100
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.isshk.org

ISRAEL (Member)

Department of International Relations
Ministry of Social Affairs and Services St.

Migdalai Habirah – 39 Yirmiyahu
POB 1260
912012 Jerusalem
Israel

  • Tel.: (+972) 2 508 5435
  • Fax: (+972) 2 508 5935
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.

JAPAN (Member)

3F Ochanomizu K & K Building,
1-10-2 Yushima,
Bunkyo-ku,
Tokyo, 113-0034
Japan

  • Tel.: (+81 3) 5840-5711
  • Fax: (+81 3) 3868-0415
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issj.org

LEBANON (Member)

St. Rita Building, Street 58
1st Floor
Fanar, Lebanon

  • Tel.: (+961) 1 395 315/6/7/8/9
  • Mobile: (+961) 3.810 290
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website : www.himaya.org

NEPAL (Member)

Creating Possibilities Nepal (CP Nepal)

136, Bhairavi Marg, Sukedhara,
Kathmandu, Nepal
P O Box: 10163

  • Tel.: +977 1 4431925/4008617
  • Fax: +977 1 4008617
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.creatingpnepal.com

NEW-ZEALAND (Member)

Oranga Tamariki – Ministry for Children

The Aurora Centre
56 The Terrace
Wellington 6011
New Zealand
Mailing Address:
PO Box 546, Wellington 6104 New Zealand

  • Tel.: +64 4 918 90 90
  • Fax: +64 4 918 92 95
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.ot.govt.nz

PAKISTAN (Member)

528/C Faisal Town, Lahore
Pakistan

  • Tel.: (+92) 423 520 15 28
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.sanjog.org.pk

PHILIPPINES (Member)

International Social Service Philippines Inc.
(ISSP)
# 304-A J. P. Rizal Street,
Barangay Namayan,
Mandaluyong City
Philippines

  • Tel.: (+63 2) 532 71 49
  • Direct contact (mobile) : (+63) 920-909 86 92
  • Fax: (+63 2) 532 71 49
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issphilippines.weebly.com

ASIA-PACIFIC (GS Regional Extension)

If you are based in a country where we have a member mentioned above, please contact them directly. If not, please contact:

Asia-Pacific Regional Office (APRO)
International Social Service Hong Kong Branch
6/F, Southorn Centre,
130 Hennessy Road,
Wan Chai,
Hong Kong

  • Tel.: +852 2835 7544
  • Fax: +852 2834 7627
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

ISS Members a.i.

ISS Members ad interim

For a contact in one of the following countries where ISS has a member a.i., please write to This email address is being protected from spambots. You need JavaScript enabled to view it.

AFRICA

Algeria, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic (CAR), Congo-Brazzaville, Democratic Republic of the Congo (DRC), Egypt, Ethiopia, Gabon, Gambia, Ghana, Guinea Conakry, Guinea Bissau, Ivory Coast, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, South Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia.

AMERICAS

Anguilla, Antigua and Barbuda, Argentina, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Dominican Republic, Ecuador, El Salvador, Guyana, Honduras, Jamaica, Paraguay, Peru, Puerto Rico, St Kitts and Nevis, Ste Lucia, Uruguay.

ASIA & OCEANIA

Afghanistan, Cambodia, China, India, Indonesia, Iraq, Laos, Mongolia, Palestine, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam.

EUROPE

Albania, Belarus, Croatia, Cyprus, Estonia, Finland, Lithuania, Luxembourg, Monaco, Norway, Slovak Republic, Spain.

Becoming an ISS Member a.i.

Is your organization interested in becoming an ISS Member ad interim?

ISS Mission

We are a global network of non-profit organizations, specialized in family and child protection support. Our professional staff and volunteers are committed to reunite families across borders. For more info on our work please click here.

What are we looking for ?

If you are a well-established organization (international, government and non-governmental), with a demonstrable track record in child protection activities with an interest and capacity to provide international social work services and you want to contribute to the global ISS mission then you are welcome to join us!

How will you benefit from your ISS affiliation?

  • You contribute globally to our mission
  • You become affiliated to a worldwide network present in 120 countries and more
  • You have access to international social work services where you can exchange good practice
  • You have access to training and technical assistance
  • You have access to up-to-date research data and information on legal and advocacy tools
  • ou have a link to the UN Committee on the Rights of the Child (CRC) as well as to UN specialized agencies such as UNICEF and UNHCR or ECOSOC.

Can I apply ?

Talking about your organization:

  • Do you have qualified staff in child protection activities?
  • Does your organization work nationally?
  • Is your organization financially sustainable sustainability with a public annual budget?
  • Can your organization communicate in at least 1 of 3 languages of ISS? (English, French, Spanish)

What is expected of me as an ISS Member ad interim?

  • Commitment to ISS mission and vision
  • Capacity to provide timely services and responses to the enquiries coming from the network
  • Active participation in the ISS community, regionally and internationally
  • Ability to communicate regularly on its activities and provides timely reporting to the ISS General Secretariat

Please note that Organizations wishing to become a Member ad interim shall apply by sending an email to the General Secretariat ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) indicating their interest in becoming part of the ISS network. Additional requirements may apply and preferences will be given to organizations present in countries where ISS is not currently represented.